We are an experienced and award winning multi discipline agency. We create intelligent solutions for our clients by listening to them and then deliver seamless experiences that perfectly reflect their organisations and their goals.

Like what you see here? Get in touch to see how we can plan your next event!

OUR Story

  BookOTel started by Simon Scott
  Venue Finding added to accommodation service
  founding member of the Hotel Booking Agents Association
  Travel management division added
  Events Divison Created
  BookOTel rebranded to arrangeMY

Our experience

Our twenty five years experience means that we combine an extensive track record with a wealth of in-house expertise. During that time, we have grown our company from offering accommodation management solutions to the multi services agency that we are today. We have achieved this through being on board with our clients for the long haul and creating specialist teams that deliver seamless solutions that exceed their expectations.

As a family run agency our way of doing business means that we care deeply about our clients. This is reflected in the time that we spend listening and getting to know what is important to them. We also understand that value doesn't mean compromising on levels of service or our desire to go the extra mile!

Our Expertise

If you’re looking for an intelligent, value conscious agency with a wealth of knowledge then talk to us. Our team encompasses all of the core competencies that you would expect meaning that we can deliver every area of your event with experience and enthusiasm!


From product launches and conferences to awards evenings and training events our team of project managers have deep experience in providing seamless events for our clients.   We know that the success of an event is only as good as the smallest detail so we will work closely alongside you to ensure that all of your outcomes are met. You can have confidence in our track record in the key areas of event management such as budget control, venues, third party suppliers, risk assessment and contingency planning.

Delegate Management

Our in-house delegate management system is both flexible and effective and is managed for you by your project team before, during and following your event. Our design team will create a bespoke site that can include on-line registration, built-in mobile apps, accounting, reporting and a suite of tools to make on-site registration and event check in a smooth and hassle free experience!

Live Production

Our comprehensive range of production services brings your event to life. Our team has a long track record of building inspirational stage sets and designing the perfect environment for you to engage with customers and colleagues. Our deep experience of working with numerous major brands across a wide number of sectors means that we are able to offer our clients the ability to maximise the impact of their message while balancing their budget.

Venue Finding

Often the hardest part of organising an event is finding the right venue! With a vast database and a wealth of personal knowledge collected through regular site visits, venue presentations and trade shows, we have a varied and comprehensive range of venues at our disposal that doesn’t just include hotels and conference centres.

Accommodation Solutions

Accommodation and meetings management is at the heart of our business; its part of our DNA. Our comprehensive world wide database and the huge volume of bookings that we place means that your delegates will enjoy the right accommodation at the right price. We both arrange and manage allocations as well as offering bespoke reporting that means that you can control and monitor your budget.


Our travel team has amassed many years of experience. That combined with our comprehensive service covers all of the logistics involved in managing your delegates’ travel plans whether that be at home or abroad or arriving by plane, train, ferry or car. We are also both ATOL and IATA licensed meaning our clients have complete peace of mind when working with us to plan their event.


Excellent service, always know exactly what I want.


Excellent as always

- Citation

The advisor went above & beyond her duty to make sure that we were happy. Excellent service. Thank you!

- Veolia

Excellent! Couldn't have asked for better support.

- Consensus Support

Excellent service within a tight timescale made my life a lot easier.

- Iress

Does anything to help, friendly and efficient.

- Poundland

Fantastic Customer Service

- Cancer Research UK

Service was 1st class

- International Timber Ltd

Working with arrangeMY is like working with an extension of our team, their wealth of experience and knowledge makes every event successful…

- Volvo

Our People

Our senior team boasts a depth and wealth of experience that you would expect from a serious partner agency. Our skill set encompasses complex logistical solutions, large scale live production, strategic meetings management and our ATOL and IATA bonded travel department.


Managing Director

Nick started his career at the bottom of the events world as a sales co-ordinator for a large international hotel group. Having learnt his trade he joined our family company in 2004, originally in a sales roles, but took over as Managing Director in 2008. Nick has overseen growth from a turnover of £8million to over £25 million, and is passionate about remaining as personally close to our clients as possible. Nick remains committed to the core values that have underpinned arrangeMY’s success, and in keeping our family owned business at the forefront of the events and travel industry.


Events Division Director

Kim has worked in the hospitality sector for over twenty five years; key achievements include working with De Vere in opening several venues and helping to set up the Training Academy for Jaguar Landrover. She has also worked with many other clients including HP, Gala, AIG, Randstad and Veolia. Kim has been working with arrangeMY since 2007, as the Events Division she is well versed in leading teams and delivering client expectations.


Creative Director

Nick’s experience in events is a long and varied one! He ran a successful live agency which was purchased by Grass Roots in 2007 when he became Creative Director before finally leaving in 2013. He has worked across a wide range of sectors such as automotive and IT/Telcomms and created experiences from audiences of 20 to 20,000. The quality of his work is reflected in his long term client list that includes Jaguar Land Rover, Skoda, HP, Vodafone, L’Oreal and Miele.


Logistics Director

From dealer training to conferences, ride and drive programmes and launch activity, Sam has directed dozens of event projects in the automotive, technology and banking sectors, with brands such as Jaguar Land Rover, Hyundai, Nissan, HP, Vodafone, Baker Tilly and HSBC. Her career in events began with MMM Live which was acquired by Grass Roots, where until 2012 she worked as a Project Director. With a thorough understanding of the industry, she is well versed in leading delivery teams and excels in engaging with all types of stakeholders at the highest level.


Event Executive

Nyree has been in the industry since 1996 and was trained the largest hotel reservation company in the world Expotel. She became a senior conference coordinator before moving to gain experience on the agency side of life. Nyree has been with arrangeMY for 12 years and has combined managing a range of events for key clients such as Halfords, Gala, Tenet and Jaguar Land Rover, as well as taking on the role of venue finding supervisor.


Our Approach

A seamless service through the five key stages of event management.

1. Create

We start by listening! We spend time getting to know you, your business, your audience and your expectations. We begin at the end by agreeing objectives and outcomes. We turn your words into ideas then images then plans.

2. Plan

We come back with an intelligent solution. We give you options to consider. We present a documented and fully costed brief. Our visuals and plans allow you to see the solution. A detailed project plan gives you control. Agreed budget sign off and we’re ready to go!

3. Manage

Our project manager will act as principal point of contact. A detailed critical date plan will track budget changes, site inspections and a regular series of face to face updates. Your project team will own the process as well as supplier management, risk assessments and contingency planning.

4. Deliver

Our logistics team supported by a detailed Operations Document will ensure the smoothest of events through venue management to travel arrangements,registration and delegate management. Our production team will make sure that your presenters are well rehearsed and prepared and that your message is delivered to perfection.

5. Review

Our review and debrief process is a vital part of our delivery plan. Your project team will produce a post event report and a client review meeting will track the process from concept to delivery. Following that meeting a full report will be produced. Full financial reconciliation and invoicing within six weeks of the event.



Building 7, Berkeley Business Park, Wainwright Road, Worcester, WR4 9FA


+44 (0)1905 732956





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